Sharing you my favorite quote.

It's a beautiful reminder that every journey starts with learning, endless opportunities, and growth.

Graduated from School of Cavite State University, studied associate in computer technology, diagnosing and resolving technical issues, installing hardware and software systems, troubleshooting, basic programming, webpage design, computer ethics and maintaining networks infrastructures wherein problem solving and attention to details are a top skill in delivering reliable IT support and services and organizational success. With a strong foundation in Computer Science principles, collaborating in teams to ensure seamless operations and contributing to the efficiency of technological systems.

Anticipating needs and proactively reaching out, I prioritize clear and concise communications to foster transparency and trust. I leverage empathy and understanding to navigate complex solutions with grace. I am committed to staying ahead, embrace feedback and a growth mindset. Constantly refining my skills to deliver unparalleled services.

Started looking for a side hustle to support my family's financial needs and became a dedicated professional with 10 years of expertise in providing genuine assistance to every client in need. My journey in customer support isn't just about addressing queries, it's about creating meaningful connections and turning challenges into opportunities for delight. From handling high volume of transactions to crafting personalized solutions, while doing general administrative tasks, I learned how to multi-task and manage my time efficiently. I thrive in diverse environments, ensuring every interaction leaves a lasting positive impression. No two customer concerns are alike, I treat and approach each of them with a fresh perspective and customize strategies to exceed expectations.

I am excited to introduce myself as a newcomer to the world of freelancing. Although I do not have a direct role as a Virtual Assistant, my passion for facing new challenges makes me more motivated and excited. As a mom of two, I've always been drawn to the idea of flexible work that allows me to balance my family commitments while pursuing my professional aspirations. After much consideration and preparation, I am now ready to embark on this journey and embrace the challenges that comes with it. While I may be new to freelancing, I bring with me a wealth of experience and strong work ethic. As a mother, I've already honed my multi-tasking abilities, time-management and attention to details, all of which are valuable assets in any professional endeavor. Additionally, my background in Customer Service Support has prepared me to tackle diverse projects with creativity and dedication.

Aside from these, I also have passion in Arts and Graphics Designing, I edit logos and pictures and create personalized business card, invitations and school projects. I'm a bookworm and loves Harry Potter since college days. Nature photography, cooking and paintings are one of my favorite hobbies. My excitement on trying new places and foods also inspired me to write and create my own journal. I'm a people-person and easy to get along with.

Data Entry, File Management, Database Management, Microsoft Office, Google Suite, Live Chat Support, Basic Graphics Design, Appointment Scheduling, Customer Service.

QUICKPRO ELITE FREELANCER SUMMIT

Coach Maj Custodio October 7-11, 2022

Topic: Understanding Freelancing and your desired Niche, Client Acquisition and How to Communicate with your target Client.

AMAZONATION PH

Speaker: Lish Aquino October 15, 2022

Topic: How an Amazon VA side hustle can be your most profitable income stream this 2022

NEGOSYO UNIVERSITY

Coach Jon Orana November 11, 2022

How to get paid as a Facebook Marketing Consultant

QUICKPRO

Speaker: Coach Maj Custodio

Topic: The 90-minute Freelancer

Copywriting Dojo

Coach Raf Marabut- Digital Marketing Consultant

Topic: Freelance copywriting secret November 2022

Whether you're seeking to streamline support processes, a personal assistant, administrative and office support, enhance customer satisfaction, elevate your brand's reputation. I'm here to collaborate and assist you and bring your visions to life. Let's embark on a journey together!